TERM AND CONDITIONS

Timeless And Elegant is only a one girl band at the minute, so very small, but by using the website you are agreeing to the following Terms and Conditions:

PAYMENTS

All payments are processed through Pay Pal, Timeless And Elegant do not handle any Credit/Debit card details for orders placed on line via the website.

 

DELIVERY AND RETURNS

Delivery

  • All deliveries are sent via Royal Mail signed for service.
  • Please ensure that your delivery address is correct while filling out the form and include any house names or numbers.
  • You will be sent a confirmation email when your product has been posted.
  • Please email or telephone via the contact page to cancel an order as soon as you can, as I will post as soon as payment has been received.

 

International delivery

I am not a massive production company yet, but if you are an international customer and are really interested in any of my products please get in touch via the contact page and we can discuss your requirements

 

Returns

I hope that you will love the products that you have purchase from Timeless And Elegant, If you not 100% happy then please email or telephone, via the contact page and I can arrange either a replacement or refund.

A 28 day returns policy  is valid for all items bought from Timeless And Elegant shop, but any custom made items are exempt from this as they will be unsaleable, unless there is a fault of course.

 

 

PRIVACY/COOKIES

Timeless And Elegant make every effort to protect the privacy of its customers.  Timeless And Elegant will only ask for details that are relevant to allow you to proceed with your order.  We do not share      any information with 3rd parties.

To keep track of cart data, WooCommerce makes use of 3 cookies:

  • woocommerce_cart_hash
  • woocommerce_items_in_cart
  • wp_woocommerce_session_

The first two cookies contain information about the cart as a whole and helps WooCommerce know when the cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.

 

ORDERING

  • If for any reason the product you have ordered is no longer in stock you will be contacted, and Timeless And Elegant will offer you either a replacement product or a full refund
  • You will input your delivery detail in the shop, but when paying you will be re directed to pay pal